Banks Turn to AI to Transform Customer Service
Nigerian banks are increasingly turning to artificial intelligence (AI) to improve customer service, reduce operating costs and compete with fast-growing ...
Tag: customer service
Chipper Cash Faces Growing Customer Backlash
Chipper Cash is facing growing criticism from some users over delayed transactions, withdrawal difficulties and complaints about customer support, raising ...
What Africa’s Biggest Companies Can Teach Every Entrepreneur
Africa is home to some of the continent’s most successful companies, and their journeys offer valuable lessons for entrepreneurs looking ...
Airtel Nigeria Expands Retail Network to Bring Digital Services Closer to Customers
Airtel Nigeria has strengthened its nationwide retail and distribution network as part of its efforts to make telecommunications services more ...
Universal Insurance Pays N1.35bn Claims to Customers in Three Months
Universal Insurance Plc has announced that it paid N1.35 billion in insurance claims to customers during the second quarter (Q2) ...
Air Peace Reduces London Flights as Jet A1 Constraints Bite
Air Peace Limited has temporarily reduced its Abuja-London flight frequency to three times per week, citing aviation fuel supply constraints ...
