The Ibadan Electricity Distribution Company (IBEDC) has apologised to Band A customers across Ogun, Oyo and Kwara states after several feeders failed to meet the minimum 20-hour daily electricity supply target on Monday, September 7, 2026, with some recording zero hours of supply.
In a public notice issued on Tuesday, September 8, 2026, IBEDC attributed the shortfalls to a combination of Transmission Company of Nigeria (TCN) forced outages and load shedding, as well as faults on its own network. The company also cited overcurrent and earth faults and disconnections linked to non-payment.
Among the affected feeders, the Water Works (Ojere) 33kV feeder, which supplies the Arakanga Water Scheme and Iberekodo in Abeokuta, recorded zero hours after it was disconnected over non-payment.
The Railway (Papa) 33kV feeder serving the Papalanto Train Station and the Moniya Railway 33kV feeder serving the Moniya Train Station in Ibadan also recorded zero hours because of disconnections for non-payment.
Other Band A feeders recorded between 12 and 19 hours of supply, below the regulatory minimum. The Oluyole 11kV feeder recorded 15 hours following a forced outage and an overcurrent trip, while the Molete Industrial 33kV and Idofian 33kV feeders each recorded 19 hours.
The Express 33kV feeder recorded only 12 hours because of overcurrent and earth faults.
Under Nigeria’s Service-Based Tariff framework, Band A customers are expected to receive a minimum of 20 hours of electricity supply daily. The Nigerian Electricity Regulatory Commission (NERC) says the service-based system links electricity tariffs to the level of service delivered by distribution companies.
NERC’s current regulatory documents continue to list 20 hours as the minimum supply commitment for Band A feeders, including several IBEDC feeders.
The latest shortfall adds to concerns over the reliability of premium electricity service, particularly for businesses and households that pay higher tariffs on the expectation of longer supply hours.
IBEDC has previously implemented compensation for eligible Band A customers affected by service failures. In June 2026, the company announced compensation tokens for more than 50,000 eligible customers affected by supply shortfalls recorded between February and March 2026.
For customers affected by Monday’s disruption, however, IBEDC’s latest notice primarily offered an apology and explanation for the failure, leaving the question of any fresh compensation to subsequent regulatory or company action.
