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Home Telecommunications

Banks and Telcos Settle N300bn USSD Debt

bySodiq Adeoyo
February 20, 2026
in Telecommunications, Economy
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Banks and Telcos Settle N300bn USSD Debt
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In a major breakthrough for Nigeria’s digital economy, commercial banks and telecommunications operators have finally resolved their long-standing N300 billion USSD debt dispute. The settlement, reached on Wednesday, February 18, 2026, ends a four-year standoff that frequently threatened to paralyze the nation’s Unstructured Supplementary Service Data (USSD) platforms. This resolution, brokered by the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC), ensures that millions of Nigerians will continue to have uninterrupted access to mobile banking services without the looming threat of service withdrawals.

The economic consequence of this resolution is the removal of a massive financial overhang that has strained the balance sheets of both sectors since 2021. The debt, which accumulated from the “technical costs” of providing USSD services, had become a significant point of friction, with telcos often threatening to disconnect banks due to non-payment. From a fiscal perspective, the settlement is expected to boost investor confidence in Nigeria’s fintech and telecommunications space, as it demonstrates a capacity for inter-agency collaboration to solve complex cross-sectoral challenges.

Analytically, the resolution centers on a new, transparent billing model designed to prevent future debt accumulation. Under the new agreement, the “corporate billing” model has been refined to ensure that the cost of USSD transactions is clearly partitioned and remitted in real-time or through automated settlement systems. This move shifts the burden of payment from a retrospective “debt-collection” cycle to a more sustainable “pay-as-you-go” framework. For the banks, this provides clarity on operating expenses, while for telcos like MTN, Airtel, and Globacom, it guarantees a steady revenue stream for their infrastructure usage.

The impact on “Financial Inclusion and National Stability” is a vital dimension of this settlement. USSD remains the primary gateway for millions of unbanked and underbanked Nigerians particularly those in rural areas using feature phones to perform basic financial transactions. By securing the future of this channel, the government has protected the progress made in its National Financial Inclusion Strategy. Sector experts believe that the stability of the USSD channel is a prerequisite for the success of the 2027 digital economy targets, as it remains a more accessible alternative to data-heavy mobile apps.

Furthermore, the settlement includes a structured repayment plan for the outstanding N300 billion. While the specific details of the discount rates or repayment timelines were not fully disclosed, both parties expressed satisfaction with the “conciliatory approach” adopted. The Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Body of Bank CEOs issued a joint statement affirming their commitment to a partnership that prioritizes the consumer. This unified front is expected to pave the way for further innovation in the “Mobile Money” and “Agent Banking” ecosystems.

The long-term economic outlook for Nigeria’s digital services depends on the strict implementation of this new billing agreement. As the country moves toward more advanced 5G and fiber-optic infrastructure, the “humble” USSD code continues to be a critical bridge for financial equity. With the debt dispute now a thing of the past, the focus of both the banking and telco sectors can shift toward reducing transaction failures and improving the overall speed and security of mobile banking for the Nigerian populace.

Tags: AirtelALTONCBNFinancial InclusionMTNNCCNigerian banksTelcosUSSD Debt
Sodiq Adeoyo

Sodiq Adeoyo

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