The Nigeria Customs Service (NCS) has introduced a new Electronic Cargo Tracking System (ECTS) at the Port & Terminal Multiservices Limited (PTML) Area Command in Lagos as part of efforts to improve cargo movement, reduce delays, and strengthen revenue collection.
The launch marks another step in the agency’s ongoing digital transformation aimed at making customs operations faster, more transparent, and more efficient for businesses operating in Nigeria.
Speaking during a stakeholders’ sensitisation workshop held at the PTML Area Command, the Customs Area Controller, Deputy Comptroller Nura Miko, said PTML was chosen as the second pilot location for the new technology after the successful rollout at the Apapa Area Command.
According to him, PTML plays a major role in Nigeria’s trade activities and revenue generation, making it an ideal location for expanding the electronic tracking system before it is introduced across the country.
He explained that the initiative forms part of the modernisation programme introduced by the Comptroller-General of Customs, Bashir Adewale Adeniyi, to build a technology-driven customs service that meets international standards.
For many years, cargo moving from ports to bonded terminals, free trade zones, and other customs locations depended on physical escorts by customs officers. While this method served its purpose, increasing trade volumes have made it difficult to sustain due to delays, higher operational costs, and growing pressure on customs personnel.
The newly introduced Electronic Cargo Tracking System is expected to solve many of these challenges by using GPS technology to monitor cargo in real time from its departure point until it reaches its final destination.
With the system in place, customs officers will be able to track consignments throughout their journey, reducing the chances of cargo diversion, theft, or unauthorised route changes. The technology can also detect seal tampering, unexpected stops, or movement outside approved routes, allowing authorities to respond immediately.
Deputy Comptroller Miko noted that the innovation would also improve manpower management by reducing the need for officers to escort cargo physically. Instead, officers can focus on inspections, intelligence gathering, compliance monitoring, and other critical customs responsibilities.
Beyond improving security, the system is expected to strengthen revenue assurance by providing accurate records of cargo movement and ensuring better accountability throughout the import and export process.
Businesses are also expected to benefit significantly from the new platform. Importers, exporters, freight forwarders, and logistics operators will enjoy faster cargo clearance, quicker delivery times, and fewer delays caused by waiting for escort teams.
The reduction in delays is expected to lower the cost of doing business by cutting demurrage charges and making cargo transit more predictable. Stakeholders will also gain greater confidence as shipments remain visible and secure throughout their movement under customs supervision.
During the workshop, Deputy Comptroller Miko encouraged stakeholders to familiarise themselves with the new system and actively support its implementation. He said collaboration between Customs and the private sector would be essential for a smooth transition.
The event concluded with the official launch of the Electronic Cargo Tracking System at PTML as the first tracked consignment departed for the Don Climax Bonded Warehouse.
The deployment signals another milestone in Nigeria’s drive to modernise port operations, improve trade efficiency, and create a more competitive business environment through the use of digital technology.
